Terms & Conditions

Effective Date: 20/03/2026

Welcome to First Super Car Rental. These Terms & Conditions govern your access to and use of our website, firstsupercarrental.com, and any inquiries, booking requests, rental-related communications, or services provided by us.

By using this website, contacting us, submitting a booking request, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

1. Company Information

Business Name: First Super Car Rental

Website: firstsupercarrental.com

Email: info@firstsupercarrental.com

Phone: +971 54 519 9543

Address: Azizi Riviera 46 Shop 26 - Dubai - United Arab Emirates

2. Use of Website

This website is provided for general information, browsing our fleet and services, and submitting rental or contact inquiries. You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

You must not:

Use the website in any fraudulent, unlawful, or harmful way
Attempt to gain unauthorized access to the website, server, or connected systems
Copy, reproduce, distribute, or exploit website content for commercial purposes without our prior written permission
Submit false, misleading, or incomplete booking, identity, or contact information

3. Nature of Website Information

All vehicle listings, descriptions, specifications, pricing references, service descriptions, availability information, and promotional statements on this website are provided for general guidance only and may be changed, updated, corrected, or removed at any time without notice.

Images are for illustrative and promotional purposes only. Vehicle model year, color, trim, options, mileage, and exact specifications may vary depending on availability.

4. Booking Requests and Availability

Submitting an inquiry or booking request through our website, phone, WhatsApp, email, social media, or any other channel does not guarantee a confirmed reservation.

All bookings are subject to:

Vehicle availability
Verification of customer details and supporting documents
Approval of the rental request
Agreement on final pricing, rental period, mileage terms, and conditions
Successful payment, prepayment, deposit, or payment authorization, where applicable

A booking is considered confirmed only after we expressly confirm it in writing through our approved communication channels.

Vehicle availability may change at any time before written booking confirmation.

5. Eligibility to Rent

To rent a vehicle, customers must meet our eligibility requirements and provide valid supporting documents. Depending on customer status and vehicle category, these may include:

Passport
Visit visa or residency documents
Emirates ID
Valid UAE driving license or eligible home country driving license
International Driving Permit, where required
Valid payment card or other approved payment method

Additional eligibility conditions may apply, including minimum age, minimum driving experience, and vehicle-specific approval requirements. Eligibility may vary depending on the vehicle category, driver profile, insurance requirements, and internal approval criteria.

6. Pricing and Charges

All prices displayed on the website are subject to change without notice unless already confirmed in writing for an approved booking.

Unless expressly stated otherwise in writing, displayed or quoted prices should be treated as indicative only and may not include all applicable charges, taxes, fees, extras, or service costs.

Quoted prices may depend on factors including:

Vehicle model
Rental duration
Seasonal demand
Delivery or collection location
Driver profile and eligibility
Requested extras or special services

Additional charges may apply where relevant, including but not limited to:

Extra mileage charges
Salik / toll charges
Traffic fines
Parking charges
Late return fees
Refueling charges
Cleaning fees
Damage-related charges
Administrative fees
Delivery or collection charges outside agreed terms

7. Payment Terms

We may accept payment through one or more approved methods, including card payments, bank transfer, cash, financing or installment partners, or other approved payment solutions.

Where online payment, third-party financing, or payment partners are used, such transactions may also be subject to the terms, fees, and privacy policies of those providers.

We reserve the right to require advance payment, partial prepayment, payment authorization, security verification, or full payment before releasing a vehicle.

8. Deposit and Security

Some vehicles may be offered without a security deposit, while other vehicles or rental cases may require a deposit or other security measure.

Where “no deposit” is advertised, it applies only to selected vehicles, approved drivers, and eligible rental cases, and remains subject to availability, verification, internal approval, and any applicable insurance or risk requirements at the time of booking.

Where a deposit is required, it may be used to cover unpaid fees, fines, tolls, damages, excess mileage, fuel differences, cleaning, administrative costs, or other charges permitted under the rental agreement or applicable law.

9. Delivery and Collection

We may offer vehicle delivery and collection in Dubai and other approved locations, subject to availability and confirmation.

Delivery and collection times are estimates only and may be affected by traffic, operational conditions, weather, access restrictions, customer delays, or circumstances beyond our control. We do not guarantee delivery or collection at an exact time unless expressly confirmed in writing.

The customer is responsible for being present at the agreed location and time and for presenting all required documents before vehicle handover.

10. Use of the Vehicle

The renter must use the vehicle responsibly, lawfully, and in accordance with all road safety rules, traffic laws, and regulations applicable in the United Arab Emirates.

The vehicle must not be used:

By any unauthorized driver
For racing, drifting, speed testing, off-road driving, or any dangerous activity unless expressly approved in writing
For any unlawful purpose
While the driver is under the influence of alcohol, drugs, or any prohibited substance
To transport prohibited, dangerous, or illegal goods
Outside approved geographic areas without prior written approval

Smoking, misuse, reckless driving, abuse of the vehicle, or violation of rental restrictions may result in penalties, termination of the rental, additional charges, refusal of future service, and legal liability.

11. Mileage, Fuel, and Vehicle Condition

Each rental may be subject to mileage limits depending on the agreed package. Extra mileage will be charged at the applicable rate communicated at booking, during confirmation, or in the rental agreement.

Vehicles must be returned:

On time
In substantially the same condition as delivered, fair wear and tear excepted
With the agreed fuel level
With all accessories, keys, devices, and documents provided

If the vehicle is returned excessively dirty, damaged, late, with missing items, or outside agreed return conditions, additional charges may apply.

12. Traffic Fines, Salik, and Violations

The renter is fully responsible for all traffic fines, toll charges (including Salik), parking charges, impound-related costs, penalties, administrative fees, and any similar charges arising during the rental period or resulting from the renter’s use of the vehicle.

We may charge such amounts to the customer directly or deduct them from any deposit or saved payment method where permitted by law or contract.

13. Accidents, Damage, Theft, and Breakdown

In the event of an accident, damage, theft, warning light, mechanical issue, or breakdown, the customer must contact us immediately and follow our instructions.

Where required by law, the customer must also report the matter to the relevant police, authority, or emergency service and obtain any required report or documentation.

The customer must not arrange repairs, replacements, towing, or third-party services without our prior approval unless required for immediate safety and permitted by law.

The customer may be held responsible for damage, loss, negligence, misuse, breach of these Terms, uninsured events, excluded losses, or costs not covered by insurance, subject to the rental agreement and applicable law.

Insurance coverage, excess, exclusions, and liability limitations may depend on the specific vehicle, driver profile, incident circumstances, and signed rental contract.

14. Cancellations, Refunds, and No-Shows

Cancellation and refund eligibility, if any, depend on the booking type, vehicle category, notice period, payment status, custom arrangements, and the terms communicated at the time of booking.

Some bookings, reservation fees, delivery charges, or special arrangements may be non-refundable.

We reserve the right to apply cancellation fees, non-refundable booking fees, or deductions for late cancellations, no-shows, failed eligibility checks caused by customer-side issues, or custom arrangements made specifically for the customer.

15. Right to Refuse or Cancel

We reserve the right to refuse, suspend, or cancel any booking or service request at our discretion where:

Required documents are not provided or are invalid
Customer details cannot be verified
Payment is unsuccessful, reversed, or declined
The requested vehicle becomes unavailable
There are safety, legal, operational, insurance, compliance, or risk concerns
The customer breaches these Terms & Conditions or the rental agreement

16. Third-Party Services

Our website may include or refer to third-party services such as payment providers, financing partners, mapping tools, social media platforms, or communication services such as WhatsApp. We are not responsible for the policies, availability, content, or security of third-party services.

17. Intellectual Property

All website content, including text, branding, logos, graphics, layouts, images, videos, and design elements, is owned by or licensed to First Super Car Rental unless otherwise stated.

You may not reproduce, copy, distribute, modify, republish, scrape, or commercially exploit any website content without our prior written permission.

18. Disclaimer

We make reasonable efforts to keep website content accurate and updated, but we do not guarantee that all information on the website will always be complete, current, error-free, or continuously available.

The website and its content are provided on an “as is” and “as available” basis without warranties of any kind, except where such warranties cannot be excluded under applicable law.

19. Limitation of Liability

To the maximum extent permitted by law, First Super Car Rental shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of opportunity, business interruption, reputational harm, or loss of data arising from or related to the use of this website or our services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

20. Indemnity

You agree to indemnify and hold harmless First Super Car Rental, its owners, employees, representatives, affiliates, and service providers from and against any claims, losses, damages, liabilities, costs, and expenses arising out of your misuse of the website, breach of these Terms, violation of law, or improper use of any rented vehicle.

21. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

22. Changes to These Terms

We may update or modify these Terms & Conditions at any time without prior notice. Any updated version will be posted on this page with a revised effective date. Continued use of the website or our services after changes are posted constitutes acceptance of the revised Terms.

23. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates and the applicable laws and regulations of the Emirate of Dubai.

Any disputes arising in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts of Dubai, unless otherwise required by applicable law.

24. Relationship with Rental Agreement

These website Terms & Conditions apply to general website use, inquiries, and service interactions. In the event of any conflict between these Terms & Conditions and a signed rental agreement, the signed rental agreement shall prevail to the extent permitted by applicable law.

25. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

First Super Car Rental
Email: info@firstsupercarrental.com
Phone: +971 54 519 9543
Address: Azizi Riviera 46 Shop 26 - Dubai - United Arab Emirates